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Real outcomes for real Australian businesses.

A snapshot of recent engagements — from regulated mid-market organisations to fast-growing professional services. Each one starts with a discovery review and ends with a measurable result at the board table.

Industry · Healthcare services · 1,500 staff
Managed ITCyberStrategy

From outage-prone to audit-ready in twelve months.

Ardenhouse Group · 5 sites · NSW & VIC · Replaced fragmented multi-vendor environment

A previous multi-vendor environment with limited security visibility and recurring weekly outages — replaced by a single accountable partner. Stabilised the foundation, then aligned investment to a 24-month plan agreed at board level.

40%
Reduction in IT-related downtime, year 1.
5 sites
Standardised builds and onboarding processes.
142
Endpoints monitored under EDR/MDR.
ISO 27001
Foundations supporting cyber-insurance audit.
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Industry · Legal · 90 fee-earners
CloudCyber

Migrating a 12-year on-prem environment to Microsoft 365.

Stephens Legal · Sydney CBD & Newcastle

A regulated firm with a complex on-prem document management system and tight obligations around data sovereignty. Moved to Microsoft 365 with proper governance, SSO and EDR — without surprise licensing invoices.

0 hrs
Downtime during cutover weekend.
23%
Reduction in M365 licence cost (right-sizing).
90 users
Migrated to SSO with conditional access.
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Industry · Civil construction · 320 staff
VoIPManaged IT

Replacing on-prem PBX with Teams calling across nine sites.

Carrington Civil · NSW · QLD · ACT

An ageing on-prem PBX and inconsistent mobile coverage across nine project sites and head office. Moved to a modern cloud PBX with Teams calling, ported all DIDs without disruption, and unified mobile policy under MDM.

9 sites
Migrated to a single voice platform.
99%
Contractual VoIP uptime SLA, met every quarter.
~$48k / yr
Reduction in carrier and PBX maintenance spend.
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Industry · Allied health · 420 clinicians
CyberBackup

Surviving a ransomware attempt — and proving it to the insurer.

Brennan Health · 14 clinics · Australia-wide

An attempted compromise on the second weekend of onboarding. EDR contained the incident before lateral movement; backup-restore testing then proved RPO/RTO targets and supported the cyber-insurance review without a premium adjustment.

< 9 min
From detection to containment.
0
Patient records affected.
3 hrs
RTO confirmed by tested restore.
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Industry · Engineering · 170 staff
AICloud

A safe Copilot rollout governed at the board level.

Titan Blue Engineering · Brisbane & Perth

A staged Microsoft 365 Copilot rollout with proper data-loss prevention, audit logging and acceptable-use policy. Built a prompt library tied to estimating and tender workflows — and a quarterly board report on AI risk & usage.

170 users
On Copilot with policy & DLP.
~6 hrs / wk
Estimator time saved on tender prep.
100%
Audit-log coverage on AI prompts.
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Industry · Professional services · 60 staff
WebAI SEO

A faster site that's actually being cited by AI search.

Marsh & Howe Advisory · Melbourne

A new website built around buyer journeys and conversion goals, plus a 6-month Generative Engine Optimisation program. The result: pages structured so AI search engines cite them as a primary source on regional advisory queries.

+184%
Increase in qualified inbound enquiry.
96 / 100
Core Web Vitals score, mobile.
21 citations
In ChatGPT & Perplexity, 90 days.
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In their words

The reasons clients pick — and stay with — SDS.

SDS took ownership of the outcome — not just the ticket. That changed how we operated overnight.

RC
Rachel Curran
COO · Ardenhouse Group

For the first time in five years our IT roadmap is something the board actually understands and buys into.

DM
David Marek
Managing Partner · Stephens Legal

When we had an incident, the response was calm, fast and accurate. Our insurer was the surprised one.

AK
Anita Khouri
CFO · Brennan Health

Predictable invoicing was the unlock. We finally know what we're spending on IT every month.

JT
Jared Thomas
Head of Operations · Carrington Civil
Your business · your story

Let's talk about what twelve months with SDS could look like for you.

A 30-minute discovery call to understand your environment, risks and goals — and whether SDS is the right partner.

Case studies · Smart Digital Services