Industry · Government-endorsed national services · 1,500 staff & frontline workersManaged ITCyberStrategy
From frequent outages to a 24-month roadmap.
Ardenhouse Group · 5 Australian sites · rapid Government-endorsed growth · replaced fragmented multi-vendor environment
A national client growing rapidly through Government endorsement, with a frontline workforce across multiple sites and inherited gaps in security and visibility. SDS stabilised the environment, secured it, and aligned investment to a 24-month roadmap agreed at board level. The previous opaque MSP pricing structure was replaced with a transparent monthly commitment and reporting cadence.
40%
Reduction in IT-related downtime, year 1.
5 sites
Standardised builds and onboarding processes.
142
Endpoints monitored under EDR/MDR.
ISO 27001
Foundations supporting cyber-insurance audit.
Industry · Legal · 90 fee-earnersCloudCyber
Migrating a 12-year on-prem environment to Microsoft 365.
Stephens Legal · Sydney CBD & Newcastle
A regulated firm with a complex on-prem document management system and tight obligations around data sovereignty. Moved to Microsoft 365 with proper governance, SSO and EDR, without surprise licensing invoices.
0 hrs
Downtime during cutover weekend.
23%
Reduction in M365 licence cost (right-sizing).
90 users
Migrated to SSO with conditional access.
Industry · Civil construction · 320 staffVoIPManaged IT
Replacing on-prem PBX with Teams calling across nine sites.
Carrington Civil · NSW · QLD · ACT
An ageing on-prem PBX and inconsistent mobile coverage across nine project sites and head office. Moved to a modern cloud PBX with Teams calling, ported all DIDs without disruption, and unified mobile policy under MDM.
9 sites
Migrated to a single voice platform.
99%
Contractual VoIP uptime SLA, met every quarter.
~$48k / yr
Reduction in carrier and PBX maintenance spend.
Industry · Allied health · 420 cliniciansCyberBackup
Surviving a ransomware attempt, and proving it to the insurer.
Brennan Health · 14 clinics · Australia-wide
An attempted compromise on the second weekend of onboarding. EDR contained the incident before lateral movement; backup-restore testing then proved RPO/RTO targets and supported the cyber-insurance review without a premium adjustment.
< 9 min
From detection to containment.
0
Patient records affected.
3 hrs
RTO confirmed by tested restore.
Industry · Engineering · 170 staffAICloud
A safe Copilot rollout governed at the board level.
Titan Blue Engineering · Brisbane & Perth
A staged Microsoft 365 Copilot rollout with proper data-loss prevention, audit logging and acceptable-use policy. Built a prompt library tied to estimating and tender workflows, and a quarterly board report on AI risk & usage.
170 users
On Copilot with policy & DLP.
~6 hrs / wk
Estimator time saved on tender prep.
100%
Audit-log coverage on AI prompts.
Industry · Professional services · 60 staffWebAI SEO
A faster site that's being cited by AI search.
Marsh & Howe Advisory · Melbourne
A new website built around buyer journeys and conversion goals, plus a 6-month Generative Engine Optimisation program. The result: pages structured so AI search engines cite them as a primary source on regional advisory queries.
+184%
Increase in qualified inbound enquiry.
96 / 100
Core Web Vitals score, mobile.
21 citations
In ChatGPT & Perplexity, 90 days.
