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IT services in Macquarie Park, Sydney.

Managed IT, cyber security, cloud, telephony, web and AI for Macquarie Park businesses. Sydney-based service desk, national remote support.

Macquarie Park · NSW 2113

Why Macquarie Park businesses partner with SDS.

Macquarie Park is one of Sydney's largest commercial precincts and the heart of the city's pharma, life-sciences, and technology corridor. Major employers include Optus, Foxtel, AstraZeneca, Johnson & Johnson, Macquarie University, and a deep ecosystem of mid-market suppliers. Businesses here run sophisticated Microsoft 365 + Azure environments and demand IT partners who understand multi-tenant cloud, identity governance, and integration with platforms like ServiceNow, Salesforce, and Workday.

All eight pillars, locally delivered

Services we deliver in Macquarie Park.

Every SDS service is available to Macquarie Park businesses. Click through for the full brief on each pillar, what's included, how it's priced, and how onboarding works.

Managed IT & End User Support

Service desk, managed laptops and servers, network, mobiles, and frontline user management — under one accountable team.

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Cyber Security & Data Protection

EDR, MDR, identity protection, awareness training, backup and disaster recovery — designed for ASD Essential Eight maturity.

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Cloud & Microsoft 365 Management

Tenant and licence management, paperless work, M365 backup, and on-premises to cloud migrations.

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IT Strategy, Reporting & Transformation

A virtual CIO embedded in your leadership rhythm — roadmap, governance, vendor strategy and board-ready reporting.

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VoIP & Cloud Telephony

Modern PBX, Microsoft Teams calling, DID porting and 24×7 fault logging on a 99% uptime SLA.

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Website & Web Application Development

Marketing sites, web apps and integrations — built on a stack we can keep up to date for years, not months.

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AI Search Engine Optimisation

Generative Engine Optimisation, Answer Engine Optimisation and Local SEO across Google, AI Overviews, ChatGPT and Perplexity.

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AI Integration & Custom Automation

M365 Copilot rollout, custom GPTs and Agents, workflow automation and AI built into Xero, Salesforce, Jira and HubSpot.

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How we cover Macquarie Park

Sydney-based. Remote-first. Onsite when it counts.

All service-desk and engineering work for Macquarie Park runs from our Sydney team. Most tickets resolve remotely, modern endpoint and identity tooling means physical attendance is the exception, not the rule. When the work needs hands (cabling, hardware swaps, board-room AV, physical site walks), we coordinate licensed local technicians from our onsite team with clear response targets written into your agreement.

Local FAQ

Common questions from Macquarie Park businesses.

How fast can SDS respond onsite in Macquarie Park?
Critical-priority onsite in Macquarie Park is inside 2 hours during business hours via our onsite team. The business-park layout means our technicians service multiple tenants in a single visit, keeping cost-per-incident low.
Do you have experience supporting pharma and life-sciences firms in Macquarie Park?
Yes. Macquarie Park is home to AstraZeneca, Johnson & Johnson, and a deep ecosystem of mid-market pharma and life-sciences suppliers. These tenants commonly need TGA-compliant workflows, GxP-aware document control, and data-residency assurances, all of which fit our default Australia-onshore Microsoft tenancy stance.
Can you integrate with enterprise platforms like ServiceNow, Salesforce, and Workday?
Yes. Many Macquarie Park SMBs connect to enterprise customer or supplier systems. We handle SSO via Entra ID, API integrations through Power Platform or n8n, and identity-governance flows that satisfy enterprise vendor onboarding questionnaires.
Do you support Macquarie University-adjacent startups and spin-outs?
Yes. The Macquarie University innovation district hosts a steady stream of pre-Series-A and seed-stage technology companies. We offer a lightweight starter package for early-stage businesses (M365 essentials, MFA, basic EDR) that scales into our full pillar coverage as the company grows.
Do you have an office I can visit?
No physical office. We are a Sydney-based business with a fully remote service desk and an onsite team for onsite work. The model means our cost base goes into engineering and tooling, not commercial rent, which keeps your monthly fee competitive without sacrificing response times.
How do contracts and pricing work?
Modular monthly pricing. The recurring rate card is published on /pricing, workstations $40, servers $120, users $30 per month, plus a sized support package from Bronze ($400/mo, 4 hrs included) through Platinum ($5,600/mo, 80 hrs). Multi-year terms unlock 10–20% off recurring service and 5–10% off support. One-year minimum lock-in.
Nearby suburbs

We also support businesses in nearby Sydney suburbs.

Sydney CBDBondi JunctionSurry HillsManlyBurwoodAlexandria

Ready to talk about IT for your Macquarie Park business?

Book a free 30-minute discovery call. Tell us what you have, what hurts, and what you want to fix first. We come back with a written proposal inside one business day.

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