Service · Cloud Hosting

Cloud — mobile, secure, productive — anywhere your team works.

Microsoft 365, hosted file servers, virtual desktops, and Azure infrastructure. We design, migrate, and run it for you — so your business scales without growing the IT team.

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Highlights

What we promise on this service.

Microsoft

Solutions Partner

CIS-baseline

Tenant security

99.95%

Microsoft SLA · AU East data residency

What's included

Every engagement covers these as standard.

Microsoft 365, file-server migrations, Azure Virtual Desktop, and full Azure landing zones — designed and run by us.

Microsoft 365 — fully managed Exchange, Teams, SharePoint, OneDrive. Tenant security baseline configured to CIS standard.
Hosted file servers — drop-in replacements for ageing on-prem file shares. Mapped drives still work; backups still happen.
Virtual desktops (AVD) — per-user or pooled Windows desktops in Azure. Roam between office, home, and tablet seamlessly.
Azure infrastructure — landing zones, VNets, subnets, and DR pairings, deployed via code, not a clicked-together portal.
Cloud backup + DR — Veeam / Acronis to immutable Azure storage. Geo-redundant. Tested restores quarterly.
Migration & cutover — mailboxes, file shares, line-of-business apps. Zero-downtime cutovers, confirmed in writing.

How we work with you

Onboarding and the first 90 days.

A clear path from signed contract to steady-state managed service. Each stage has named owners, defined inputs and a documented hand-over.

See the 90-day plan →

Stage 01

Discovery

Review your existing environment, risks, documentation and vendors.

Stage 02

Stabilise

Address any urgent risks, recurring issues and quick wins.

Stage 03

Optimise

Fine-tune systems, improve user experience and remove bottlenecks.

Stage 04

Plan

Agree a roadmap for the next 12–24 months. Reviewed quarterly.

Quick answers

Things people ask before signing.

The most common questions on this service. If yours isn't here, send it through — we reply within one business day.

Where will our data live?

Australia East (Sydney) by default for sovereign data residency. Backups replicate to Australia Southeast (Melbourne) for geographic redundancy. We never silently provision in US or EU regions; if a tenant requires it, we document the choice in writing first.

Can you migrate without downtime?

Yes — most cutovers (mailboxes, file shares, virtual desktops) are zero-downtime when staged correctly. We confirm the cutover plan in writing, run it on a Saturday morning, and have a rollback path tested on staging before we touch production.

Do we need to abandon our existing on-prem servers?

Not necessarily. Hybrid is a first-class option. We often run hosted file servers and Azure AD Connect alongside legacy domain controllers for years. The decision is led by what each workload actually needs, not by a "cloud-only" policy.

How is licensing handled — direct with Microsoft or through SDS?

Through SDS as a Microsoft Cloud Solution Provider. You get one consolidated bill, monthly true-ups, and the same per-seat pricing Microsoft publishes — no broker margin tax. You can move licences back to a direct EA at any time; we don't lock the tenant.

What does "managed" actually include for the cloud tenant?

Tenant security baseline (CIS), conditional access, MFA enforcement, role assignments, mailbox + SharePoint backup, license-usage reporting, and quarterly posture reviews. Day-to-day admin (password resets, group adds, joiner-mover-leaver) is handled by helpdesk inside the SLA.

Plan your cloud move with a real architect.

Tell us where you are today — on-prem file shares, ageing Exchange, scattered M365 tenants — and we'll come back inside one business day with a written migration plan, a fixed-price cutover, and the dates we can hold.

Microsoft Solutions Partner · AU East data residency · zero-downtime cutovers.

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